Responsibilities
Lead user research with internal operations teams and external client usersMap end-to-end workflows and identify opportunities to simplify interactionsCreate high-fidelity prototypes and UX flows that engineering teams can implementDesign interfaces that combine human decision-making with automated agent behaviorsBuild clear, predictable interactions for complex tasks such as approvals, risk checks, contract processes and data reviewsShape unified patterns for how the platform presents insights, context and next stepsPartner closely with product managers and engineers to iterate quicklyAdvocate for lightweight, intuitive design that replaces traditional corporate UI complexityWhat you will work with
Workflow orchestration and progress surfacesInterfaces where automated agents support or complete parts of the workflowComplex, multi-step procurement processes with relationship-heavy dataVisualization of document-entity relationships and structured insightsRetrieval surfaces that combine structured and unstructured informationInteraction patterns optimized for trust, explainability and human oversightRequirements
Experience designing for complex B2 B, B2 C software or platformsStrong user research and workflow mapping skillsHigh-fidelity prototyping using modern design toolsAbility to articulate design reasoning with clarity and structureComfort working in an environment where requirements evolve rapidlyA habit of stripping away unnecessary complexity to reveal clean, functional UX