Real Estate Operations Assistant
Location: Remote (within Portugal) / Hybrid
Type: Full-time (40 hours per week)
Help us connect people with nature
At Encanto Real Estate, we do more than close deals. we help people build lives connected to nature. We specialize in Portugal's most beautiful rural properties, from small family farms to large-scale sustainable projects.
We are looking for a proactive Real Estate Operations Assistant who is as passionate about organization as they are about our mission. You will be the backbone of our daily operations, ensuring that every client journey is seamless, personal, and joyful.
The impact You'll Make
As our Operations Assistant, you are the bridge between our properties and our people. Your role is a blend of high-level administration, CRM management, and client relations.
Your Key Responsibilities:
Client Relations: Manage incoming inquiries across email, phone, and social media, ensuring every potential client feels heard and supported.
Operations & CRM: Take ownership of our eGO CRM—managing leads, updating property data, and ensuring our listings on Idealista and Green Acres are curated and high-performing.
Marketing Support: Help our properties shine by assisting with social media content, website updates, and creating beautiful property presentations.
Administrative Excellence: Coordinate schedules for our agents and management, bridge communication with external partners, and manage general office workflows.
Compliance: Support the team with essential documentation (contracts, CMI, and legal requirements) to ensure every transaction is secure and professional.
What you bring to the team
Bilingual Fluency: Professional-level proficiency in both Portuguese and English is essential (other languages are a big plus).
Experience: Proven background in administrative support, ideally within the real estate sector.
Tech-Savvy: Comfortable with Google Workspace (or M365) and experienced in navigating CRM systems.
The "Encanto" Mindset: You have a genuine interest in sustainable living and rural real estate. You are highly organized and efficient, but lead with empathy and a problem-solving attitude.
Attention to Detail: You take pride in data accuracy and the "little things" that make a big difference for clients.
Why you will love working with Encanto
Purpose-Driven Work: Join a boutique team dedicated to meaningful investments and nature-focused living.
Human-Centered Culture: We value deep listening, quality over quantity, and collaborative support.
Flexibility: Enjoy the balance of a remote work model within Portugal.
Joy in the Journey: We celebrate the beauty of the properties we find and the dreams we help shape.
How to apply
If you are ready to bring clarity and dedication to a team that values care and connection, we want to hear from you
Please click "Apply" to submit your CV and a brief note on why you're interested in the Encanto mission.
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