A leading global service provider is searching for a skilled French Quality Specialist to assess and monitor the performance of customer service representatives in Porto. The ideal candidate will have proficiency in French and English, effective project management skills, and prior experience in quality assurance. The role includes providing constructive feedback, ensuring adherence to service standards, and participating in training efforts. This position offers a hybrid work model and various growth opportunities within the company.#J-18808-Ljbffr