Customer Care Representative – Braga Area
We are seeking highly fluent French speakers residing in the Braga area for a dedicated customer care role. This position offers a stable career providing essential support to our Francophone clientele, with a focus on resolving product or service issues and ensuring high levels of customer satisfaction via telephone, electronic mail, and online chat.
Key Responsibilities
* Serve as the primary point of contact for French-speaking customers
* Resolve product or service issues
* Respond to queries
* Earn customer satisfaction
Requirements
* Languages: French - Absolute proficiency required
* Geographic Constraint: Recruitment is focused on individuals who are already residents of Braga or surrounding areas
* Work Permit Status: Valid documentation confirming legal right to work in Portugal
Logistics and Scheduling
* Location: Braga, Portugal (Hybrid work arrangement)
* Equipment: Essential tools supplied by the company
* Experience Level: Previous experience in the support sector is welcome but not necessary
Benefits
* Competitive base salary supplemented by an incentive-based bonus
* Coverage includes transport and meal allowances
* Access to comprehensive health insurance
* Guaranteed pathways for career progression and personal development