We're looking for a detail-oriented and tech-savvy individual to join our team as a Content Reviewer and Chatbot Specialist.
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Job Description:
We are seeking a bilingual candidate fluent in Italian and English to review, curate, and optimize chatbot content to ensure high-quality, culturally accurate, and engaging customer experiences across both languages. This role is responsible for reviewing chatbot scripts, FAQs, and automated responses for accuracy, tone, grammar, and localization.
The ideal candidate is passionate about language, AI, and digital communication, with strong understanding of grammar, syntax, and linguistic nuances in both languages. Experience with conversational AI platforms, NLP tools, or chatbot software is a plus.
Required Skills and Qualifications:
* Fluent in Italian and English (spoken and written)
* Proven experience in content review, editing, translation, or chatbot/customer service roles
* Strong attention to detail and ability to work independently
* Familiarity with conversational AI platforms, NLP tools, or chatbot software
Benefits:
This role offers the opportunity to work on cutting-edge projects, collaborate with developers and linguists, and stay up-to-date with language trends and customer service standards.
Others:
As a Content Reviewer and Chatbot Specialist, you will be part of a dynamic team that values innovation and excellence. We offer a collaborative and supportive work environment, with opportunities for growth and professional development.