At Manpower, we don't just offer jobs — we offer opportunities to grow. As a global leader in workforce solutions, we partner with some of the world's most respected brands. Join a multicultural and dynamic team where people come first, and every day brings a new challenge.Your MissionAs an Italian Customer Service & Sales Advisor, you'll support customers throughout the post-purchase process and play a key role in driving product and accessory sales. Whether resolving issues or recommending the right solution, you'll be at the heart of delivering an excellent customer experience.What You'll Do:- Assist customers in Italian with delivery issues, returns, billing concerns, and product support. - Resolve cases involving delayed shipments, damaged items, payment problems, and incorrect charges. - Sell our client's products and accessories by matching customer needs with the right solutions. - Proactively guide customers through their buying journey with clarity and confidence. - Promote and sell add-ons such as chargers, cases, and cables as essential complements. - Listen actively to identify sales opportunities and handle objections with professionalism. - Close sales by making tailored recommendations that add value and feel natural. - Stay up to date on our client's products, technology, and offerings to provide expert advice. - Collaborate with your team to meet individual and collective performance goals. - Turn each interaction into a positive customer experience that builds trust and loyalty.Who You Are:- Fluent in Italian (mandatory) and able to communicate well in English (minimum B2). - A skilled communicator with strong sales instincts and a customer-first mindset. - Naturally empathetic, persuasive, and solution-oriented. - Organized, resilient, and capable of thriving in a fast-paced environment. - Available to work rotating shifts Monday to Saturday, between 8:00 a.m. and 7:00 p.m. (8 hours/day) - Have access to fiber internet with wired connection suitable for remote work. - Hold European citizenship or a valid residence/work permit in Portugal. - Completed 12th grade (high school diploma) or equivalent.What We Offer:- Specialized training and continuous development. - Employment contract with a competitive salary. - Meal allowance. - Performance bonuses. - A dynamic and friendly work environment. - Long-term job stability and real opportunities for career progression. - Fun and engaging company initiatives to keep you motivated.Location: Portugal | Full RemoteReady to turn challenges into great experiences?Apply now and join our team!