Perfil Proven experience of 2 to 3 years in technical support roles, both remote and on-site
Strong knowledge of Windows operating systems (Workstation and Server)
Solid experience in hardware troubleshooting and repair
In-depth understanding of TCP/IP networks, including configuration and diagnostics
Proficiency in administering Office 365 tools such as SharePoint, Yammer, Teams, and OneNote
Practical knowledge of ITIL and/or Agile methodologies
Ability to independently diagnose and resolve incidents efficiently
Familiarity with incident management tools, such as ServiceNow
High capacity for learning, adaptability, and resilience in demanding environments
Attention to detail, results-oriented mindset, and strong team spirit
Fluency in English, both spoken and written
Knowledge of French and Spanish is a plus and considered an advantage Availability for daily travel
Willingness to work occasionally outside regular hours (on-call and maintenance)
Work regime: On-site
Location: Cacia, Aveiro Organização Inetum is a European leader in digital services.
Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society.
Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good.
Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
Driven by its ambition for growth and scale, Inetum generated sales of billion euros in 2023.
País Portugal Localização Aveiro Tipo de contrato Contrato a Termo Certo