We are currently seeking a skilled professional to fill the role of Technical Assistance Specialist.
Key responsibilities will include:
* Providing support via phone, chat, and email
* Resolving IT issues in accordance with established procedures
* Informing process trainers and management about outdated information
* Coordinating working schedules with colleagues
Required qualifications:
* Excellent knowledge of Spanish, Portuguese, and English languages
* Familiarity with computer systems, mobile devices, and technology products
* Proficiency in MS Office Suite
* Analytical thinking and self-motivation
* Strong communication and teamwork skills
PREFERRED QUALIFICATIONS
• Client management expertise
• High motivation and ability to learn
• eagerness to invest in personal growth
• flexibility to adapt to changing shift requirements
We offer a dynamic work environment that fosters growth and development. Our company is committed to leading AI-first transformation and making a positive impact. Join us and accelerate your career!