At Dreams Madeira Resort & Spa, we are looking for an Assistant F&B Director with strategic vision, strong leadership, and a deep commitment to operational excellence.
This Assistant F&B Director position will report directly to the hotel's Food & Beverage Director. The hotel features 7 restaurants and 7 bars, offering a diverse range of dining experiences. In this role, you will manage a dedicated team of over 100 employees, ensuring the highest standards of service and operational excellence across all outlets.
What we're looking for:
- Proven experience in F&B management
- Education in F&B, Culinary Arts or similar
- Proficiency in MS Office & F&B management software
- Strong skills in complaint & conflict resolution
- Leadership, communication & delegation skills
- Financial insight and trend awareness
- Tailor-made customer service mindset
- Fluent in Portuguese & English, basic German – French is a plus
- Excellent knowledge of wines & beverages
Your key responsibilities:
- Drive performance across all F&B outlets
- Support recruitment, training & staff retention
- Plan and manage events
- Ensure smooth internal communication
- Identify training needs
- Control inventory & monitor costs
- Staff scheduling & service planning
- Maintain top-level customer service
- Help shape menus & manage purchasing
- Anticipate and respond to guest needs
- Set goals, KPIs & maintain hotel standards
- Foster teamwork
- Ensure health & safety compliance
What we offer:
- Competitive salary (above local average)
- Free parking
- Career growth & development
- Friendly, dynamic & collaborative environment
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