We are seeking a skilled Service Transition Manager to join our organization. This role will be responsible for ensuring seamless service transitions across various departments, leveraging strong analytical and problem-solving skills.
Job Overview
This is a mid-senior level position that requires a bachelor's degree in Information Technology, Computer Science, or a related field, along with a minimum of 8 years of experience in service management.
Key Responsibilities:
* Leverage SIAM principles to drive integration and coordination of multiple service providers in complex environments.
* Collaborate with cross-functional teams to ensure successful service transitions.
* Develop and implement effective communication strategies to manage stakeholders.
Required Skills and Qualifications
To succeed in this role, you must possess:
* Bachelor's degree in Information Technology, Computer Science, or a related field.
* Minimum of 8 years of experience in service management, focusing on service transition.
* Strong knowledge of and experience with SIAM (Service Integration and Management) principles.
* Proven track record of successful service transitions in complex IT environments.
* Fluency in Portuguese and English (mandatory).
Benefits
As a valued member of our team, you can expect:
* A competitive compensation package.
* Ongoing professional development opportunities.
* A dynamic and collaborative work environment.
Others
Please note:
* Must be based in Portugal or able to relocate within 30 days.
* Valid work permit required.