We're seeking a Customer Service professional to join our team in Portugal. This role offers the perfect blend of challenge, growth, and fulfillment for those who thrive in customer-facing environments.
Key Responsibilities
* Deliver exceptional customer service through multiple channels, ensuring a seamless experience for clients.
* Act as a brand ambassador, promoting services that meet client needs and exceed their expectations.
* Process and respond to contact requests promptly, utilizing active listening skills to identify client requirements.
Requirements:
* Fluent French language skills (C1 written and oral)
* Excellent communication and interpersonal skills
* Ability to analyze client needs and propose tailored solutions
What We Offer:
* Full-time contracts with opportunities for career advancement
* Competitive salary and performance-based bonuses
* Work-from-site arrangement in Braga, Portugal
* Career development programs, specialized courses, and language training
We value diversity, equity, and inclusion in our workplace and strive to create an environment where everyone can thrive.