Empresa:
ViGIE
Descrição da Função
Systems & Technology Engineer - ViGIE Solutions
Location:
Maia, Porto (On-Site)
Department:
Customer Operations & Success (COS)
At ViGIE, we're on a mission to enable safer and intelligent healthcare facilities. We develop cutting-edge health tech software, integrating IoT sensors with real-time monitoring, smart alerts, and artifical intelligence for healthcare facilities across the world.
As we expand, we're looking for passionate, proactive professionals to join our Customer Operations & Success team and help us make a real impact on healthcare safety and efficiency.
What You'll Do
Act as a
primary point of contact
for technical and systems support requests from our customers and partners.
Ensure the
seamless performance
of our cloud-based platform and IoT monitoring systems.
Work closely with our
Operations
, and
Customer Success
teams to deliver proactive, customer-centric solutions.
Innovate processes using latest AI tools.
Contribute to
proactive monitoring
and
process improvements
to enhance customer satisfaction.
What You Bring
2+ years
experience in technical support or IT.
Education in
IT, Eletronics
, or similar (preferred)
Strong
problem-solving mindset
and understanding of
networking and/or
cloud platforms
.
A strong passion and
knowledge for AI
and Innovation
Fluent in
Portuguese and English
, with excellent communication skills.
Proactive,
customer-first mindset
and willingness to work
on-site
in Maia, Porto.
Bonus Points If You Have
Familiarity with
Linux operating systems
, including basic command-line operations and troubleshooting.
Working knowledge database querying and basic administration.
Exposure to
Cloud Infrastructures
, particularly in areas of monitoring.
Electrotechnical knowledge
, particularly basic electrical troubleshooting.
Why ViGIE?
Purpose-driven mission
-improving healthcare safety
Collaborative, close-knit team
Professional growth
with leadership opportunities
Competitive salary
,
health insurance
,
paid training
, and more
Apply today to be part of a mission-driven company transforming healthcare safety!
Observações
Porto (Portugal)
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