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Senior pmo

Leiria
Aubay Portugal
Anunciada dia 8 maio
Descrição

Manager, Analytics & Project Management Lead the development and scaling of advanced analytics capabilities to enable precise, customer‐centric multichannel engagement across global markets. Drive the identification, integration and activation of diverse data sources to deliver the right customer, through the right channel, with the right message, content and timing. Partner closely with global and regional stakeholders to embed data‐driven decision‐making into commercial strategies, ensuring strong alignment with business priorities and customer needs. Continuously shape and evolve analytical frameworks, data models and measurement approaches to optimise customer engagement effectiveness and business impact, while ensuring consistency, quality and robust governance of data and analytics solutions across markets, balanced with the flexibility required for local adaptation.Collaborate with Commercial, Marketing, Field Excellence and Digital teams to translate business questions into analytical use cases focused on customer targeting, segmentation and personalisation.Support the design, development and deployment of advanced analytical models (segmentation, next‐best‐action, channel optimisation, propensity modelling) to enhance customer engagement strategies.Analyse customer journeys across channels to identify optimisation opportunities and recommend actionable insights on timing, messaging and content effectiveness.Provide input for scalable data products, dashboards and reporting tools that provide clear visibility into omnichannel performance and customer behaviour.Partner with Technology and Data Engineering teams to ensure robust data pipelines, high‐quality data integration and efficient data accessibility.Support experimentation and test‐and‐learn frameworks (A/B testing, uplift modelling) to continuously refine engagement strategies.Act as an advisor to stakeholders by communicating insights in a clear, compelling and business‐relevant manner.Stay at the forefront of industry trends, including AI/ML and personalisation, and translate them into practical applications within the organisation.Provide strategic input and guidance to the O‐US data and reporting roadmap.Select and oversee vendors supporting customer engagement and sales reporting capabilities.Actionable insights and recommendations that improve customer targeting, channel mix, messaging and timing across the customer lifecycle.Scalable analytical models and tools that enable data‐driven personalisation and next‐best‐action capabilities.Improved customer engagement effectiveness measured through increased conversion, adoption and customer experience metrics.A robust experimentation framework that drives continuous optimisation and learning.Strong alignment between data, analytics and business strategy, resulting in measurable commercial impact.Academic education or experience from similar positions.More than 5 years experience in industry; deep understanding and experience in pharma sales & marketing, preferably at Amgen.More than 3 years operational experience in implementing integrated multichannel cross‐functional approaches.Documented transversal and transformational project management track record of success.Strong strategic and analytical skills, to be able to drive very clear choices and priorities for the multichannel approach, including investment levels and trade offs versus current way of working.Fluency in English, both oral and written communications.Pharmaceutical marketing experience.Computer skills (MS Office programmes).Tableau advanced developer skills.Database query skills (e.g. SQL).More than 8 years experience in a leading pharmaceutical/biotechnology company.Experience in an affiliate SME leadership role strongly preferred, to ensure strong understanding of Amgen current commercial systems and processes.More than 5 years experience in project management & outsourcing.Significant experience in working within demanding matrix environment (including regional/global partnership with Technology/Finance/HR/Sourcing).Equal Opportunity Statement. AMGEN is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.Sodexo Business Services – Transition Project Role Support European markets as part of the Sodexo Business Services (SBS) centre, working across financial functions including Record to Report, Order to Cash, Purchase to Pay, Financial Analysis and Master Data.Define and own Roles & Responsibility, organise transition activities clarifying accountabilities of Transition, Transformation, Region/Country and SBS teams.Apply the Sodexo transition project methodology, organising project; validation steps (from kickoff to post‐mortem) related checklist and pre‐requisite coordination, produce and/or ensure completion of project key deliverables, build and secure the appropriate project governance, adequately mitigate risks and issues; and in parallel, identify and contribute for the methodology continuous improvement.Organise and drive transition activities, securing smooth transition for maximum satisfaction of SBS and Region/Country.Traffic Management Officer – Marketing (French Speaker) Experis is recruiting a Traffic Management Officer to join a fast‐growing international environment, focused on the planning, coordination and optimisation of digital marketing campaigns.Key ResponsibilitiesPlan, develop and execute digital marketing campaigns aligned with business and commercial goals.Manage campaign calendars and ensure deadlines are met in coordination with internal stakeholders.Configure, launch, monitor and optimise campaigns across multiple digital platforms.Define audience segmentation and targeting strategies to maximise campaign performance.Conduct keyword research, competitor analysis and A/B testing to improve campaign efficiency.Ensure all campaigns comply with brand, editorial and regulatory standards.Monitor campaign performance, analyse KPIs and provide data‐driven recommendations.Prepare monthly and quarterly performance reports, including ROI analysis.Identify market trends and best practices to continuously improve results.Work closely with CRM and analytics tools to support decision‐making processes.Provide guidance and support to internal teams using campaign management platforms.RequirementsBachelor's degree in Marketing, Business or a related field.Previous experience (1–3 years) in planning, executing and optimising paid acquisition campaigns.Strong knowledge of digital advertising platforms and analytics tools.Strong analytical mindset with the ability to interpret data and generate insights.Experience with A/B testing, campaign optimisation and forecasting.Familiarity with CRM systems and marketing automation tools is a plus.Fluent French and English (minimum C1 level).Strong project management and communication skills.Proactive, creative and results‐oriented profile.Benefits and CompensationBase salary paid in 14 months (including holiday and Christmas allowances).Work hours exemption allowance paid in 14 months.Flexible benefits package (Coverflex).Meal allowance: €9.60 per working day.25 vacation days, plus additional extra days according to seniority.Health insurance (including children and spouse) + Life insurance.2 weeks remote work abroad per year.Annual compensation review according to company policy.Modern office facilities in Lisbon.Certified training.E‐learning platforms.Language classes.Corporate discounts and partnerships.Support measures for people with disabilities.Gym access in the building.Transport and parking options available.Why Join Our Client?Join a multicultural and fast‐paced international company.Work on strategic campaigns with direct business impact.Be part of a collaborative and innovative team environment.#J-18808-Ljbffr

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