We're looking for a
Customer Delivery Manager
to lead how we deliver Spotlite's satellite-powered monitoring solutions to clients across infrastructure sectors. You'll take full ownership of the post-sale delivery — ensuring every client gets value, fast. If you've delivered complex B2B data products before, love creating structure where there is none, and want to work with sharp, mission-driven people, let's talk.
Location:
Anywhere (EU timezone preferred)
About Spotlite
Spotlite uses satellite imagery and AI to help infrastructure operators — including roads, railways, powerlines, and pipelines — detect risks early and manage their assets better. We monitor ground motion, vegetation, and structural risks to reduce maintenance costs and prevent failures.
Our SaaS platform integrates with asset management systems and delivers insights across 50,000+ km of infrastructure. We've helped clients avoid millions in losses and cut inspection costs by up to 75%.
What You'll Actually Be Doing
* Own the post-sale delivery process for each new customer
* Turn contract terms into clear internal workflows and timelines
* Coordinate our geospatial, engineering, and product teams to deliver on time
* Guide customer onboarding — from platform setup to data interpretation
* Oversee satellite data procurement, processing, QA, and uploads
* Answer technical questions from customers and troubleshoot delivery issues
* Help define and streamline our internal delivery playbook as we scale
* Track and report delivery performance — data timeliness, quality, and customer satisfaction
About You
* You've done this before — delivery, implementation, or project execution in a B2B SaaS, analytics, or technical services company
* You know how to manage complex internal and external stakeholders
* You're organized, proactive, and take ownership from start to finish
* You've worked in (or with) technical teams: data, product, or engineering
* You're comfortable in a startup: things move fast, and you help bring order
* Bonus if you've worked with geospatial, EO, or infrastructure-related data
Why Join Us?
* You'll run delivery at a startup solving real problems with cutting-edge tech
* You'll work across product, data, and customer success — full visibility and ownership
* Competitive salary, equity, and flexible remote-first setup
* You'll be part of a sharp, motivated, and kind team who care about the work and each other