About the JobThe Cash Transfers Team Leader will manage team resources while supervising responsibilities handled by the team to guarantee the smooth functioning of the activity. The team leader will also ensure that productivity, quality and risk management are dully handled while managing relationships with different stakeholders.Your Main Activities AreSupport the team members in managing teams' tasks, solve escalating issues, and report incidents. Define together with the team members the necessary support for daily activitiesEnsure that tasks are coordinated to a high quality and service levelContribute to the process of people management in line with the career path defined with the Operations ManagerEnsure accurate and timely treatment of client's cash instructions (incoming and outgoing)Execute the first level controls of the operationsEnsure that market guidelines are being followed and perform coherence control on payments messages before releasing to the market in order to avoid delaysEnsure quality service for clients, and deal with client issues escalated by the team and share it with management when appropriateCommunicate and maintain a good relationship with the client, banks (information, improvements, developments, litigation), counterparties and custodiansParticipate in new projects and contribute to the development of client relationshipsProduce and deliver the necessary reports and KPI related to the work and the teamShare information and initiatives with the teams (in team meetings or events)Profile And Skills To SuccessBachelor's Degree in Economics, Finance and AccountingAt least 3 years of Experience in Banking and Financial OperationsKnowledge in Operations and Processes – Transaction processing and data captureKnowledge in Risk ManagementKnowledge of Financial Markets and Payment systems (SWIFT, SEPA)Proficiency in Microsoft Office Pack (Excel, Word, Power Point)Fluency in EnglishAttention to detail/rigorDecision MakingAbility to inspire others & generate people's commitmentAbility to develop others & improve their skillsWhy Joining BNP Paribas?Leading banking institutionInternational reach – Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in EuropeOur presence in Portugal – In Portugal since 1985, BNP Paribas today has more than 9,220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value‐added services to various countries where the BNP Paribas Group also operates.Diversity and Inclusion commitment – BNP Paribas ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. The Group demonstrates its commitment by actively contributing to the group's diversity and inclusion strategy and goals, in line with the United Nations sustainable development goals.Remote Working Conditions – We embrace a Smart Working framework based on trust, autonomy and collaboration. In this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. We provide office and home equipment, an equipment allowance and exclusive partnerships to purchase additional items at reduced prices.Commitment towards work/life balance – We support employees in a hybrid way of working while providing the means to maintain a work‐life balance. We care about our employees' wellbeing and promote a culture of good integration between work and personal life.To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.Application RequirementsPlease note that only applications submitted in English will be considered.In case you are selected for this role, further documentation will be requested to support your hiring process.