MAIA, Portugal
About Nonius
Nonius is a leading provider of Guest Technology Solutions for the hospitality industry, serving over 500,000 hotel rooms worldwide. Our solutions include cloud and edge computing, AI, IoT, networking, and digital guest experiences, helping hotels and other industries enhance their operations and guest satisfaction.
Beyond hospitality, we provide technology for healthcare, maritime, and co-living spaces, integrating with global partners like Samsung, LG, Google, and Apple to drive seamless innovation
Job Description
We are seeking a highly skilled Network Field Technician to join our Projects Support team. In this role, you will be responsible for providing excellent field services and support to our clients. You will play a key role in ensuring successful project delivery and client satisfaction by offering efficient, high-quality, on-site, and remote technical support.
This position is based at our office in Maia.
Key Responsabilidades
* Within the scope of execution of tasks / worksheets of Projects and Customer Support:
*
o Installation / Replacement of Telecommunications, Electrical and Multimedia equipment (Routers, Switches, Access points, UPS, TVs, STBs, cameras).
* Perform task / worksheets of surveys to structured networks and wifi.
* Perform task / worksheets for installation / correction of customer network racks.
* Perform task / worksheets for installation / correction and alignment of satellite antennas.
* Perform task / worksheets of installation / electrical correction in Racks (UPS, cables, etc.).
* Preparation of technical task report / maintenance worksheets.
* Internal IT operations coordinated by the IT Nonius dept.
* Full attendance and exemplary punctuality.
* Execution of weekly interventions report.
* Responsibility for the work vehicle: keep the vehicle clean and in good working order and carry out the revisions in accordance with the Responsible's instruction.
* Responsibility for work tools: maintain all assigned tools and equipment in good working order, keep them organized, and ensure they are ready for use.
* Responsibility for the maintenance stock in the Lisbon office: keep the cabinet tidy, inventory updated, equipment in good working order.
Must Have
* High school diploma or equivalent, along with a 2 year technical degree or equivalent work experience in Telecom and/or Networking.
* Ability to work in WAN/LAN environment.
* Working with routers, servers and TCP/IP environment.
* CCNA or other switching/routing courses or work experience that can be considered equivalent.
* Valid driver's license.
* Ability to meet deadlines and work independently.
* Must have excellent communication skills and outstanding customer awareness skills.
* Fluent in English.
Nice to Have
* Experience with Hotels, TV systems, Coax and IP networks, Wi-Fi, IT, ISP.
* Hospitality experience, preferably Hotel IT or vendor.
* Linux admin experience and shell scripting.
* Awareness of hotel chain brand standards.
What's great in the job?
* Great team of smart people, in a friendly and open culture.
* Real responsibilities and autonomy.
* Expand your knowledge of various countries and regions.
* Great career opportunity in a fast-evolving Technology company.
* Contribute to the greater experience of millions of Travellers around the World
Our Product
Know About
What We Offer
Perks
A full-time position.
Attractive salary package.
Trainings
Opportunities for training and development.
Health Insurance
Health insurance provided.
Eat & Drink
Office with staff kitchen and free beverages.