Team: Data Operations
Country: Portugal
Remote Work Available: Yes
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
OpenData Clinical is global reference data on sites and investigators.
As our Associate Lead, you will lead a remote team of 30-50 freelancers who do rule-based web research and identify investigators and sites related to OpenData while following compliance and quality standards.
You will support in improving business processes and drive process improvements as well as technology improvements. You are fully responsible for your team's performance (efficiency and quality). Your primary focus is to improve process efficiency and reduce defects.
To thrive in your role, you are highly motivated to lead and have a "can do" attitude. You are results-oriented, analytical, methodical, and socially skilled. You communicate effectively with managers, analysts, and researchers.
The ideal candidate for this role has a strong interest in people management, a process-oriented mindset, and an excellent work ethic. Whether you choose to work at home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow.
What You'll Do
* Lead a team with a headcount of 30-50
* Implement impactful quality and efficiency projects
* Build a dynamic, proactive, and high-performing team
* Own your team's KPIs and its performance
* Escalate all risks and incidents early and unambiguously
Requirements
* 1+ years of working experience
* Proven knowledge of business process design, management, and optimization
* Skilled with spreadsheets
* Comfortable working remotely in an international environment
Nice to Have
* Experience in the Life Sciences industry, particularly clinical trials terminology
* People management experience
Perks & Benefits
* Opportunity to work in a diverse and international workspace
* Life insurance
* Charity bonus
* Pension bonus
* Fitness reimbursement
RemotePortugal
LI-Associate
Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
Work Where It's Best for You
Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it's best for you.