Job Description
We are seeking a highly skilled Customer Experience Specialist to join our team in Lisbon.
The ideal candidate will be fluent in both Dutch and English, possessing excellent customer service and problem-solving skills.
The role involves providing support via phone, email, and chat to help small and medium-sized businesses enhance their online presence.
Key responsibilities include:
* Offering expert guidance on products and tools to elevate the customer experience
* Assisting clients with self-service advertising solutions
* Identifying trends and resolving challenges faced by multiple SMB clients
What We Offer:
A competitive compensation package
Comprehensive training program to set you up for success
Opportunities for career growth and development