At Dreams Madeira Resort & Spa, we are looking for an Assistant F&B Manager with strategic vision, strong leadership, and a deep commitment to operational excellence.
This Assistant F&B Manager position will report directly to the hotel's Food & Beverage Director. The hotel features 7 restaurants and 7 bars, offering a diverse range of dining experiences. In this role, you will manage a dedicated team of over 100 employees, ensuring the highest standards of service and operational excellence across all outlets.
What we're looking for:
* Proven experience in F&B management
* Education in F&B, Culinary Arts or similar
* Proficiency in MS Office & F&B management software
* Strong skills in complaint & conflict resolution
* Leadership, communication & delegation skills
* Financial insight and trend awareness
* Tailor-made customer service mindset
* Fluent in Portuguese & English, basic German – French is a plus
* Excellent knowledge of wines & beverages
Your key responsibilities:
* Drive performance across all F&B outlets
* Support recruitment, training & staff retention
* Plan and manage events
* Ensure smooth internal communication
* Identify training needs
* Control inventory & monitor costs
* Staff scheduling & service planning
* Maintain top-level customer service
* Help shape menus & manage purchasing
* Anticipate and respond to guest needs
* Set goals, KPIs & maintain hotel standards
* Foster teamwork
* Ensure health & safety compliance
What we offer:
* Competitive salary (above local average)
* Free parking
* Career growth & development
* Friendly, dynamic & collaborative environment
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