Career Opportunities: Customer Service Representative
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We are seeking a highly skilled and motivated Customer Service Representative to join our team in Portugal. In this role, you will be responsible for ensuring that performance goals are met across all operations and fulfilling client expectations related to operational excellence.
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About the Position
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You will be working as a Customer Service Representative, assisting customers through multiple channels (email or phone) enthusiastically and professionally. You will also be responsible for attracting potential customers by answering questions, suggesting, and adding information about services to meet customer needs.
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Your Key Skills
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* Excellent communication and active listening skills.
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* Able to identify customers' needs and propose fast solutions.
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* Proactive, self-motivated, and a great team player.
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* High level of French language proficiency (C1 written and oral).
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Benefits Package
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* Competitive salary and performance bonus.
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* Full paid training on the company and the project.
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* Career development programs, specialized courses, and language classes.
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* Bring-a-friend (referral) bonus opportunities.
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* A supportive and inclusive work environment.
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Our Commitment to Equality
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We are an equal-opportunity employer and are committed to providing a work environment free from discrimination and harassment. We welcome applications from diverse candidates and are proud to offer a range of benefits to support your unique lifestyle.