Hi candidate,
Are you looking for your next adventure abroad? What about moving to Portugal?
As a result of the incredible growth of our client, we're looking for bilingual speakrs to join us and ond of the world's most well-know brands.
To give costumers a consisten path to a great experience, you will:
* Mantain a positive, empathetick and professional attitude towards customers;
* Respond promptly to costumer inquiries;
* Communicate wih customers by calls, tickets, emails or messages;
* Know the product/service well;
* Process customer requests and complains;
* Track, document and retrieve information in call tracking database;
* Increase customer loyalty by delivering a seamless experience.
REQUIREMENTS
Our client is a great match if you:
* Have a proficient or bilingual level of one of this languages: Catalan, Galician, Basque or Aranese;
* Have advanced level of English;
* Have 6 months – 1 year of customer service experience;
* Have call center experience;
* Are living in or willing to relocate to Portugal;
* Have flexibitity in terms of shifts;
* Have effective communication skills and customer care skills – ability to listen and understand the customers needs;
* Have strong computer navigation skills (you don't need to be a pc nerd, don't worry);
* Have good disposition to work in a customer service environment.
OFFER
What's in it for you?
* An attractive local salary package;
* Paid training;
* Relocation package for 2 months;
* Full-time employment contract;
* Vacation and Christmas bonuses – we want to say thank you on the happiest seasons of the year;
* Career path;
* Monthly performance bonuses.
What are you waiting for? Apply now! We are waiting for you :)