About DK Music Business Academy
DK Music Business Academy helps independent artists grow their audience, increase streams, build sustainable careers, and navigate the modern music industry.
Founded by Damian Keyes, we work with thousands of artists worldwide through our education platform, coaching, community, and artist growth services.
We're looking for an Artist Relations Manager to become the bridge between our audience and our team.
This is not a hard sales role.
It's a relationship-building role.
You'll spend your day speaking with artists, understanding their goals, identifying challenges, answering questions, and helping the right people take the next step with us.
The Role
Every day, hundreds of artists interact with our content, download resources, join our email list, reply to campaigns, engage in our community, and reach out through social media.
Your job is to start conversations, build relationships, identify opportunities, and book qualified artists into calls with our team.
You'll be communicating with artists through email, Instagram, Facebook, community platforms, and other communication channels.
You won't be responsible for closing sales.
You will be responsible for creating meaningful conversations and ensuring no opportunity falls through the cracks.
What You'll Be Doing
Responding to inbound artist enquiries
Following up with leads generated through our lead magnets and email campaigns
Starting conversations with engaged members of our audience
Building genuine relationships with artists
Understanding artist goals, challenges, and ambitions
Qualifying potential clients and members
Booking calls into our sales team's calendar
Maintaining accurate CRM records
Following communication processes and systems
Working closely with Damian and the team to improve lead conversion
Who We're Looking For
You are:
Fluent in spoken and written English
An excellent communicator
Friendly, confident, and naturally curious
Organised and detail-oriented
Comfortable having conversations with people from around the world
Interested in music, musicians, and the creative industry
Confident using email, messaging platforms, and CRM systems
Able to work independently and manage your own workload
Bonus points if you have:
Experience in customer success, community management, sales support, appointment setting, or account management
Experience working with musicians, creators, coaches, or online education businesses
Experience using CRM systems such as HubSpot, Go High Level, ActiveCampaign, or similar platforms
Location:Remote.
What Success Looks Like
Every lead receives a timely response
Conversations are professional, helpful, and engaging
Qualified artists are consistently booked into calls
CRM records remain accurate and up to date
Artists feel supported and valued throughout the process
To Apply
Please send:
Your CV
A written response explaining why you'd be a great fit for this role
An example of how you handled artist support in the past
We're looking for someone who genuinely enjoys helping artists and building relationships.