?? Application Production Support (Banking Applications)?? Location: [Lisbon]?? Job Type: [Full-time] A Job?
Or a Lifetime Experience?
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We are a Portuguese technology consulting company with a strong outward look to the rest of Europe.
We have 10 years of experience in the market and reached the status of "large company" in 2018.
We now have more than 350 associates and we keep growing, with offices in Lisbon, Porto, and Leiria, as well as projects in more than 20 countries.
Our company is part of the national top 10, with a growth of 250% in the last years.
Work-life balance is part of our DNA.
We focus on win-win-win relationships, defining every moment of interaction as an experience with unique conditions.
Working with Affinity is a "Lifetime Experience" where you will have the opportunity to demonstrate all your potential and to be successful on every level.
#welcometoyourfuture ?? About the Role: We are seeking an experienced Application Production Support Analyst with a strong background in banking applications (preferably Temenos, but similar platforms are acceptable) to join our team!
The ideal candidate will be responsible for ensuring the stability, performance, and reliability of critical banking systems, providing L2/L3 support, troubleshooting issues, and collaborating with development and infrastructure teams.
?? Key Responsibilities: ? Provide production support for banking applications, ensuring minimal downtime and quick resolution of issues.
? Troubleshoot and resolve incidents related to Temenos T24 (preferred) or similar core banking systems .
? Work with PL/SQL for database querying, debugging, and performance tuning.
? Execute scripts and commands in Linux/Unix environments for application maintenance and log analysis.
? Collaborate with development teams to escalate and resolve complex technical issues.
? Monitor application performance, implement fixes, and suggest improvements.
? Document incidents, solutions, and operational procedures.
? Participate in on-call rotations for critical production support.
?? Required Skills & Experience: ? Mandatory: Proven experience supporting banking applications (Temenos T24 (preferably), Finacle, Flexcube, or similar).
? Strong knowledge of PL/SQL (writing queries, debugging, optimizing).
? Hands-on experience with Linux/Unix commands and shell scripting.
? Understanding of banking processes (payments, transfers, loans, etc.).
? Experience with incident management and ITIL processes is a plus.
? Ability to analyze logs, troubleshoot errors, and work under pressure.
?? What We Offer: ?? A challenging and rewarding role in a dynamic environment.
?? Opportunity to work with cutting-edge banking technology.
?? Professional growth and development within a supportive team.
?? Interested?
Apply now!!
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