We have an exciting opportunity for you to join our team as a
Project/Process Analyst on the EU Global Network Team
.
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories.
We work every moment to deliver the most important package of someone's day.
Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers.
With 530,000 team members, we are as diverse as the world we serve.
We love what we do, and we do it well.
Our reach is big, and so are our dreams.
Join us and let's write our next chapter together.
What you will be doing:
Manage all Connectivity demands
Demand Management
Implementation Management
Service Management
Billing/Procurement Management
Capacity Planning
Documentation Management
Database Management
SLA & Credit Management
Project Management
What do you bring with you:
Fluent English both written and verbal
Three to five years of administrative related experience and/or training, or equivalent combination of education and experience
Familiarity with enterprise IT infrastructure environments and general knowledge of IT networks is a plus but not mandatory
Ability to provide feedback, manage tasks, and work with goals
Team player with a can-do attitude
Flexible
Strong organization skills and excellent time management, with the ability to prioritize work based on business needs
Self-starter, able to work with limited supervision
High proficiency in MS Office, especially Excel
Familiar with ServiceNow for change/incident management
Detail-oriented and comfortable working in a fast-paced environment
Ability to analyze data and revise operating practices to improve efficiency
Willing to develop in a multinational/multicultural environment
PMP & ITIL certifications are a plus
What do we offer:
Attractive compensation package
Training and on-the-job learning opportunities
Extensive learning resources
Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
Employee Assistance Program for you and your family
Employee reduced-rate shipping
Great career opportunities
Being part of one of the world's most admired companies and trusted brands
Bring your ideas, individuality, and dreams to our global community.
Feel good about where you work.
Choose your career path — we're ready to invest in your development.
Join FedEx.
FedEx is built on a philosophy that puts people first.
We are an equal opportunity employer committed to a diverse and inclusive workforce, providing growth opportunities for all.
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