Victoria Golf Resort & Spa Managed by Accor
Victoria Golf Resort & Spa is currently managed by Accor. After a comprehensive property improvement program to align it with Fairmont Brand standards, the hotel will officially join the Fairmont family as Fairmont Vilamoura Algarve.
About Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, with 34 more in development, across 30 countries worldwide — from Hawaii's beaches to Canada's national parks, London's cityscape, and the deserts of the UAE.
Golf Sales Manager H/F/X
Faro, Portugal
Company Description
Victoria Golf Resort & Spa, managed by Accor, is undergoing a transformation to meet Fairmont standards and will soon be part of the prestigious Fairmont brand as Fairmont Vilamoura Algarve.
About Fairmont Hotels & Resorts
Become part of a global network of luxury properties, offering exceptional experiences and career growth opportunities worldwide.
Job Description
Are you passionate about creating unforgettable golf experiences? We are seeking a dynamic Golf Sales Manager to join our team at Victoria Golf Resort & Spa.
This role involves driving revenue, promoting the golf course and facilities, developing strategic sales plans, building relationships with clients, and collaborating with the marketing team to create attractive packages and campaigns. Your expertise will be key to elevating the golf course’s reputation and achieving business growth. Your knowledge of our property, golf industry, and commitment to excellence will shine through every client interaction.
By building lasting relationships and offering personalized service, you will foster guest loyalty. If you thrive in a luxury environment, have a passion for sales and golf, and love connecting people with exceptional destinations, we invite you to join us!
Summary of Responsibilities:
* Provide professional, friendly, and engaging service at all times.
* Ensure prompt and courteous service to internal and external customers.
* Achieve sales objectives monthly, quarterly, and annually.
* Handle golf inquiries and provide accurate information to clients.
* Practice effective revenue and yield management, including negotiations on rates and fees.
* Adhere to policies regarding space release for golf events.
* Coordinate with other hotel departments related to golf events.
* Manage specific golf events as assigned by the DOSM.
* Communicate client needs and changes effectively during events.
* Work with the finance department to ensure accurate billing post-events.
* Manage key accounts such as travel agencies, tour operators, and corporate clients.
* Develop quotes, negotiate prices, and confirm contracts.
* Promote the golf & hotel through participation in trade shows and promotional events.
* Generate new business leads via prospecting techniques.
* Maintain and nurture client relationships using CRM tools.
* Respond to business leads within 24 hours.
* Prepare reports as required and conduct market analysis.
* Develop new accounts and organize site inspections.
* Maintain detailed knowledge of hotel services and market data.
* Balance operational, administrative, and team needs effectively.
Qualifications:
* Minimum 3 years’ experience in sales, preferably in golf, hospitality, or leisure industries.
* Fluent in Portuguese and English, both verbal and written; additional languages are a plus.
* Degree in a related discipline preferred.
* Strong understanding of golf industry trends and customer preferences.
* Proficient in Microsoft Office and financial systems.
* Excellent leadership, communication, and analytical skills.
* Ability to develop strategic sales and marketing plans.
* Exceptional interpersonal and organizational skills.
* Strong negotiation and closing skills.
* Responsible, reliable, and passionate about golf and hospitality.
* Ability to work independently and in a team in a fast-paced environment.
Additional Information
Our Fairmont Values:
Respect: We value fairness and dignity for all.
Belonging: We celebrate diversity and support each other.
Integrity: We build trust through honesty and authenticity.
Empowerment: We encourage initiative and innovation.
Excellence: We strive to make every interaction memorable.
Fairmont is committed to diversity and inclusion. We welcome candidates from all backgrounds.
Employee Benefits:
Enjoy exclusive benefits including upgrades, discounts, and more, as part of our commitment to taking care of our team.
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