Key Opportunities:
We are seeking an experienced and skilled professional to fill a vital role in our team. As a Customer Support Agent, you will be responsible for providing expert assistance to customers across various platforms.
Responsibilities include reviewing and moderating digital content, ensuring a safe and engaging online environment. You will be required to communicate effectively with customers, resolving issues and escalating complex cases when necessary.
Accurate documentation of interactions and updating records is essential for smooth follow-up and reporting.
Requirements:
Fluency in Portuguese and English is mandatory, with strong attention to detail and the ability to consistently apply policies.
Additionally, you must be willing to relocate to Thessaloniki and work on-site. The ideal candidate will be able to handle a fast-paced, dynamic environment.
What We Offer:
Competitive salary with comprehensive benefits.
Permanent working contract + private health insurance.
Relocation assistance includes flight tickets paid upfront, 2 weeks of free accommodation, and €350 deposit support and administrative support.
Opportunities for career growth and internal mobility.
A vibrant, inclusive work environment with wellness programs, team-building activities, and regular social events.