Italian Content Moderator
This is an exciting opportunity to work as an Italian Content Moderator in Lisbon, Portugal. As a key member of our team, you will play a vital role in maintaining a positive online environment and ensuring that our community remains safe and respectful.
Main Responsibilities:
* Review, classify, and eliminate content according to client guidelines using specific tools and channels.
* Understand and remain updated on changing client policies and guidelines.
* Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
* Serve as an advocate for the user community.
* Participate in process improvement initiatives to improve quality and efficiency of work.
* Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
Key Requirements:
* Completed Compulsory Education (Minimum required).
* Italian Fluent and English Fluent (mandatory).
* Strong coping, emotional resilience, and stress-management skills.
* Strong attention to detail and strong critical thinking and decision-making skills.
* Deep familiarity and passion for the internet, internet platforms, and internet culture.
* Ability to work well individually and as part of a team and to work differing rotations/shifts.