Danish Customer Support Agent (Remote in Continental Portugal) Remote (based in Braga, Portugal) –Relocation support availableEmployment Type Fixed-term contract –6 monthsWorking ScheduleMonday to Friday:08:00 – 17:00Start Date: 5 March 2026Days off:Saturday & SundayJob Description As aCustomer Support Agentfor a leadingAutomotive Group, you will provide high-quality customer assistance across multiple channels, includingchat, voice, and email. Your role ensures an excellent customer experience, strengthens customer relationships, and meets performance and quality targets.You will contribute to operational excellence by maintaining high standards of efficiency, quality, and continuous improvement throughout the customer journey.Key ResponsibilitiesRespond to customer inquiries viachat, phone, and emailAccurately updateCRM systemswith relevant customer informationBuild and maintain strong customer relationships through professional and timely supportSupport customer retention and loyalty by ensuring successful resolution of inquiriesMaintain aprofessional, empathetic, and customer-focusedapproachCollaborate effectively with team members and managementProactively identify emerging issues and suggest process improvementsEnsure performance goals related toquality, efficiency, and customer satisfactionare metRequirementsDanish: C2 level (mandatory)English: B2 levelStrong communication and problem-solving skillsAbility to work independently in a remote environmentCustomer-oriented mindset with attention to detailPrevious customer service experience is an advantageSalary & BenefitsBase Salary:€1,500 gross/month ( paid 14 months )Complexity Bonus:€80 gross/month ( paid 11 months )Stable weekday scheduleOpportunity to work with a well-established international automotive companyRelocation supportavailableHow to Apply If this opportunity fits your profile, apply here or send your CV to: simen.karasar@cbtalents.org#J-18808-Ljbffr