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/ppbr/ppbAbout the Team: /b /ppbr/ppAs a vital member of our Credit Control team, the Credit Controller will be instrumental in shaping our style, approach, and processes.
In this role, you will oversee the day-to-day reconciliation of cash received to various binding authority agent accounts and brokers.
Your passion for providing world-class service and your customer-centric mindset will be essential.
/ppbr/ppYou will collaborate closely with similarly sized teams across UK Finance, Treasury, Payments, and Operations.
This position demands a "whatever it takes" attitude, with a readiness to roll up your sleeves and contribute actively to building our team.
This is a great opportunity to impact the overall success of the Credit Control Department and help achieve its objectives.
/ppbr/ppTo succeed in this role, you should bring enthusiasm and energy to all your tasks.
While you will efficiently manage routine activities, we also value your fresh ideas and innovative thinking.
/ppbr/ppWe are committed to continuous improvement and always seek better ways to operate, and we expect the same drive from you.
/ppbr/ppbKey Responsibilities: /b /ppbr/pulliEnsure accurate, timely, and efficient data entry and quality checking of cash receipts as per Hiscox standards, including supporting data cleansing and mass change processing projects; /liliResponsible for premium collections, cheque deposits, direct debits, commissions payments, discounts and other overpayments; /liliReconcile discrepancies on client and broker accounts, disburse cash received, assist in recovering and resolving outstanding and overdue debts, and manage relationships with brokers and partners (banks, mutual funds) based on the nature of contracts or intermediaries; /liliDeliver exceptional service standards and meet key performance indicators (KPIs).
/liliLiaise with internal and external parties to respond to and resolve queries within established deadlines; /liliDistribute monthly statements and correspondence regarding overdue accounts to clients and promptly address any questions, with limited complexity; /liliInput regulations into the computer system, handle unpaid accounts, oversee each step of the procedure, and clear outstanding financial movements, with limited complexity; /liliAnalyze the Ageing report and allocated portfolio; /liliMaintain and develop technical knowledge and expertise, contributing to technical support and best procedural practices.
/liliProvide support, mentoring and guidance when applicable; /liliParticipate in the implementation of continuous improvements.
/li /ulpbr/ppbWhat We're Looking For: /b /ppbr/pulliBe a graduate, or have a professional qualification in a finance related disciple; /liliYou will have experience in Credit Control (minimum 1 year); /liliProficient in written and spoken English and German.
Portuguese would be a plus; /liliGood mathematical analytical skills and ability to analyse complex data with effective decision making on complex business/technical issues; /liliA positive, can-do attitude, results-driven, with the energy and determination to succeed in a fast-paced environment where timely and high-quality responses are critical to success; /liliStrong writing and editing skills with a keen attention to detail, capable of producing high-quality work under pressure.
Ability to prioritize and organize workload to meet tight deadlines; /liliBeing patient and respectful towards our clients, coupled with professional firmness and determination in debt recovery; /liliGood Excel and Outlook skills.
/li /ulpbr/ppbWhy Join Us?
/b /ppbr/pulliBe part of a well-established international insurance group.
/liliWork in a collaborative, diverse, and growth-oriented environment.
/liliOpportunity to support and influence the development of efficient financial processes.
/liliOngoing training and development with exposure to global finance operations.
/li /ulpbr/ppReady to join a high performing finance team at a global level?
/ppbr/ppWe'd love to hear from you.
/ppbr/ppApply today!
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