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Spanish Customer Service for the Top Electronics Company - Lisbon, Lisboa
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Client:
Location:
Lisboa, Portugal
Job Category:
Other
- $0-0/monthly
EU work permit required:
Yes
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Job Views:
3
Posted:
25.04.2025
Expiry Date:
09.06.2025
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Job Description:
Mercier Consultancy is excited to offer an opportunity for a Spanish Customer Service Agent at a leading electronics company in Lisbon. The role involves providing exceptional support to Spanish-speaking customers, handling inquiries about products, order statuses, and technical issues. Your goal will be to ensure customer satisfaction and improve their experience with our electronics products. If you have a passion for technology and customer service, we encourage you to apply
Responsibilities
- Provide outstanding customer service in Spanish via phone, email, and chat.
- Assist customers with product inquiries, orders, and technical support.
- Troubleshoot electronic device issues, offering clear solutions.
- Accurately document customer interactions and feedback.
- Collaborate with technical teams to resolve complex issues.
- Stay updated on the latest electronics products and trends.
- Gather and report customer feedback for service improvements.
- Fluency in Spanish and English, both written and spoken.
- Experience in customer service, preferably in electronics or tech industry.
- Strong communication and problem-solving skills with a customer-focused approach.
- Technical aptitude and eagerness to learn about new products.
- Familiarity with customer service software is a plus.
- Ability to handle multiple inquiries efficiently and detail-oriented.
- Availability to work flexible hours, including weekends and holidays.
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