WHO WE ARE & WHAT WE DO
Heden is a leading coworking brand based in Lisbon.
Our ethos is centred on being the most sustainable, authentic and fun place for freelancers and teams looking for personalised and inspirational experiences in their spaces..
We provide coworking spaces, serviced offices, meeting and event spaces on flexible terms and at accessible prices — with an emphasis on creative and innovative individuals, teams and companies.
JOB DESCRIPTION
Are you an energetic, curious, and people-oriented person who loves creating moments that bring people together?
Heden is looking for an Events & Community Associate (IEFP Internship) to join our team and support the daily operations and events across our Lisbon spaces.
You'll help us bring our community to life through events, experiences, and meaningful interactions — ensuring that every guest, member and partner feels welcomed and inspired at Heden.
If you're eager to learn, organize, and thrive in a dynamic environment where no two days are the same, we'd love to hear from you
WHAT YOU'LL DO
Event Support
* Manage leads from inquiry to conversion, in close coordination with the Memberships & Sales team.
* Assist in planning and executing community and corporate events — from setup to coordination on the day.
* Support event promotion through digital channels and on-site communication.
* Liaise with suppliers, caterers, and partners to ensure all logistics run smoothly.
Community Engagement
* Welcome members and visitors, offering an exceptional first impression of Heden.
* Support the creation of a warm, collaborative and inspiring coworking atmosphere.
* Collect feedback and help identify opportunities to improve the member experience.
Operational & Administrative Support
* Help maintain the coworking and event spaces in perfect condition.
* Assist with booking management, space organization, and day-to-day operational tasks.
* Collaborate with the operations and sales teams to support internal coordination.
WHAT YOU BRING
* A positive, proactive, and hands-on attitude.
* Strong communication and interpersonal skills.
* Excellent organizational skills and attention to detail.
* Fluency in Portuguese and good knowledge of English (spoken and written).
* Interest in events, hospitality, or community management.
* Eligibility for an IEFP professional internship (Estágio Profissional IEFP).
Previous experience in customer service, hospitality, or events is a plus - but not required
WHAT'S IN IT FOR YOU
* IEFP internship with the opportunity for a long-term role after the program.
* Dynamic and creative work environment in Lisbon's most inspiring coworking spaces.
* Real hands-on learning in event planning, community building, and operations.
* Mentorship from an experienced, supportive team.
* Access to Heden community perks, events, and wellness activities.