We're Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.We are currently looking for a German Content Reviewer to join our team.The primary goal of Content Reviewers (Raters) is to evaluate various health related prompts, make individual judgments and decisions based on predefined options from task guidelines to support machine learning project objectives. Your feedback will directly inform positive and negative changes to the underlying AI models and contribute to the refinement of evaluation guidelines.Roles and Responsibilities Thoroughly read and understand a new set of evaluation guidelines, including specific criteria and examples for assessing model outputEvaluate the overall quality of responses based on provided criteria, focusing on areas such as:1) Ability to answer user questions (including identifying explicit refusals/punts)2) Helpfulness of responses in meeting user needs and providing actionable information3) Understanding and interpretation of user queries4) Factuality of information, including identifying hallucinations or fabricated knowledge5) Provision of recommendations for health and wellness improvement or general health knowledge6) Comprehensiveness (clarity and directness) in addressing all aspects of a query7) Utilization of personal user data ( metrics, demographics, memories) in responses8) Extraction and correct use of information from personal data9) Overall sentiment and appropriateness of tone in messages10) Overall quality and room for improvement of the response/model11) Appropriateness of response length to the query12) Cultural and regional appropriateness of the response (terminology, units, references, tone)Document any questions, concerns, or issues encountered while applying the guidelines to the new model outputProvide clear, concise, and constructive comments directly on the guidelines to facilitate fast-follow updatesParticipate in calibration sessions with team members, other locations, or clients as instructed.Collaborate with team members to share best practicesWork effectively both independently and as part of a teamSynthesize evaluation findings into actionable recommendations for modeling and product teamsCommunicate clearly with internal and external contacts as requiredManage multiple assignments concurrentlyAdhere to Tech Mahindra and client procedures, policies, and guidelinesFollow and adhere to all KPI-related tasks to prevent business impactEnsure breaks are pre-approved by the SME, Team Leader, or ManagersComply with all instructions from the Team Leader & superiorsAdhere to all process-specific policiesMaintain confidentiality for all process-related work and critical detailsUndertake any additional ad hoc tasks that contribute to improved client service or KPI enhancementIdentify opportunities that would help enhance the existing workflowSkills Requirements & Qualifications Native in German (along with fluent English)Strong analytical skills and attention to detail in scoring, identifying errors, and providing clear written justificationsFamiliarity with general health and wellness concepts & terms (specific medical knowledge is not required, but a general understanding is beneficial)Familiarity with common wearable device metrics (e.g., steps, heart rate, sleep duration) is a plusFamiliarity with general health and wellness concepts & terms (specific medical knowledge is not required, but a general understanding is beneficial)Familiarity with common wearable device metrics (e.g., steps, heart rate, sleep duration) is a plus Experience in content review, data annotation, or quality assurance is advantageousA Must: Expertise of German culture, familiarity with local standards, places, important numbers, locally used conversion units (for eg miles and not KMs) like, metrics, slangs, nuances, festivals which are not appropriate for a user in France or GermanyOur offer:Base salary above averageMeal allowance (9,13€ per day worked, in meal card)Healthcare and Dental Insurance (since day one)Work from Office (Office in Oeiras - Transport allowance)Fixed schedule (Monday to Friday, Business Hours)Our cultural values are Driving positive Change, Celebrating each moment and Empowering all to rise. Regardless of whether you are a career changer or an IT expert : Apply now with your résumé and become part of the Tech Mahindra family - we look forward to seeing you! Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.