PbJob Title: Site Reliability Engineer /b /ppbLocation: Portugal (Remote) /b /ppbJob Type: Long-term B2B Contract /b /ppbr/ppbJob Description: /b /ppThe Cyber Security Service Biz Ops Team is looking for a Site Reliability Engineer familiar with and who has practiced the Standard Engineering Principles.
/ppbMajor Responsibilities: /b /pulliThe role of business operations is to be the production readiness steward for the platform.
/liliThis is accomplished by closely partnering with developers to design, build, implement, and support technology services.
/liliA business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process.
/liliBusiness Operations plays a key role in leading the DevOps transformation at Client through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.
/liliWe accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products.
/liliThe goal of every Biz Ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications.
/liliBiz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments.
/liliA Biz Ops focus is also on streamlining and standardizing traditional application-specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders.
/liliUltimately, the role of Biz Ops is to align Product and Customer-focused priorities with Operational needs.
/liliWe regularly review our run state not only from an internal perspective, but also by understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications /li /ul