PrimeIT is an international company with more than 18 years of experience delivering the best solutions in a wide range of services: Team Extension, Managed Services, Custom Software and Nearshore.
We operate in 3 main sectors – IT, Telecom & Engineering – and have a team of more than 2350 Primers involved in the development of projects all across the globe.
With 19 offices, 2 Talent Hubs (Brazil and Vietnam) and a presence in over 50 cities worldwide, we enhance our partners' businesses with a different attitude based on the highest quality standards, the most advanced technology, and the best professionals in the sector.
Join the PrimeIT team by sending your CV to
LISBOA | PORTO | MADRID | BARCELONA | PARIS | LYON | NANTES | LILLE | AIX-EN-PROVENCE | BORDEAUX | GRENOBLE | TOURS | TOULOUSE | MILANO | GENÈVE | KATOWICE | WARSZAWA | WROCŁAW | LONDON
Main Tasks:
* Provide In person / Face to face, IT support in a large-scale end-user environment
* Remote Support & In person/On desk/field support
* Work by procedures and tickets
* Warehouse, stocks control, logistics & Back-office tasks
Technical Skills:
* Hardware and Software
* L1/ L2 Support
* Networking and security
* Problem solving and critical thinking
* Microsoft tech savvy
* Main Technologies : MS Windows, M365, Printers, Audiovisual equipment's(cisco), iPhone & Mac, Smart pass, Active Directory, Network protocols
* Tech savvy with working knowledge of office and corporate products, technology adept and consumer
* Comfortable (not an expert) with Microsoft technology and products (Excel, windows, Outlook)
* Good understanding of collaborative tools and its importance in the current digital working era
* Knows and comprehends the importance of IT Security, Cyber Security in a corporate environment
* Good understanding of computer systems, mobile devices, and other tech products
* Ability to diagnose and resolve basic technical issues and beyond
Language Skills:
* English - 3 - Expert