Duties and ResponsibilitiesTaketechnical ownershipof complex features from frontend to backend, including design, implementation, testing, and production readinessDesign and build high-quality, scalable user-facing applications, with strong attention to UX, performance, and maintainabilityDevelop and maintain event-based services and APIs that support frontend needs at scaleMake architectural decisions and activelyinfluence technical direction, standards, and best practices within the teamCollaborate closely with Product, Design, and other engineering teams to ensure solutions fully meet business and user requirementsAct as atechnical referencefor the team: review code critically, document architecture clearly, and mentor other engineersDesign and implement integrations with external systems, ensuring data integrity, security, and observability.Identify and solve complex technical challenges, including performance bottlenecks and scalability constraintsAdvocate for automated testing, CI/CD, and production excellenceLeverageAI-assisted development tools(e.g., coding copilots, code review assistants, test generation tools) to improve productivity, code quality, and iteration speed while maintaining strong engineering judgment, code ownership, and security awareness.Evaluate and integrateAI-powered solutionswhere they add real value to product or engineering workflowsQualificationsBS/MS Degree in Computer Science, Applied Math, or an Engineering area5+ years of experience in Software Development, especially in cloud-based applicationsStrong experience with the design and development of web applicationsStrong object-oriented programming skills and experience with cloud databasesStrong frontend expertise, includingReactHTML and CSSDeep understanding of the design and development of Service Oriented Architecture (SOA, API) andEvent driven ArchitecturesExperience with microservices architecture, APIs, message brokers (Kafka, RabbitMQ)Experience scaling global web applicationsAdvocate for automated testing and continuous integrationFamiliarity withGitHubActions – drivenCI/CD pipelines, with the ability to contribute improvements and troubleshoot issuesPassion for producing clean, standards-compliant, secure codeBe fearless about learning new technologies and technical approaches to application developmentGood written and spoken EnglishWork Environment and Physical Requirements Primarily office‐environment work, extended periods of sitting or standing, computer‐based work. Limited lifting, and equipment usage limited to computer‐related equipment (keyboards, mouse, etc.).The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.#J-18808-Ljbffr