Job Description Reporting to the People & Culture Director, you will oversee internal communication, event coordination, and administrative support across the team. Responsibilities Manage internal communication tools (staff memos, "TV, and staff notice boards) Draft and send memos regarding hotel activities, office closures, etc. Send correspondence to employees for key life events (weddings, births, bereavements) Organize and implement the monthly Connection & Culture calendar Prepare and coordinate celebrations (national holidays, new hotel openings, etc.) Assist with and participate in major staff events (staff party, summer BBQ) Create weekly birthday lists, send out cards, and notify the People & Culture team Take and archive photos at all internal events and staff-focused client events Organize the General Staff Assembly Coordinate and distribute employee administrative requests Ensure digitalization of employee files Maintain and follow up on missing document records and reminders Assist in welcoming new employees Handle employee advance requests Ensure proper office closure procedures Handle internal and outgoing mail Manage key distribution (Residence, lookers) Maintain office supplies for the P&C department Oversee observation interns (planning, photos, evaluations, onboarding, and departures) Monitor intern development, conduct 1- and 3‐month follow‐ups, manage school evaluations and LinkedIn departure posts Prepare internal visit documentation with the P&C Director and ensure meeting room setup Prepare materials for school recruitment visits Take professional photos of employees and manage photo tracking Participate in hotel school recruitment days Retrieve employee files from archives Send registered mail Perform weekly locker room checks Comply with departmental policies and procedures Adhere to ergonomic, health, and safety standards Perform any other duties as assigned Qualifications Fluency in written and spoken Portuguese and English Proficient in Microsoft Office (Word, Excel, Outlook) Proven ability to manage multiple tasks in a busy environment Commitment to delivering excellent internal customer service Strong organizational skills and attention to detail Ability to demonstrate tact, diplomacy, discretion, and compassion in a confidential context Excellent communication and interpersonal skills Highly responsible and reliable Strong team spirit Employee Benefits Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor, Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. #J-18808-Ljbffr