Key Leadership Role:
The Order to Cash process is a critical component of our organization's success. It requires a skilled and dedicated leader to oversee its day-to-day operations.
This role will be responsible for implementing standardized process designs and driving the adoption of automated solutions within the Global Business Services.
* Ensure high-quality services are delivered to internal and external customers by effectively managing the O2C team.
* Oversee the output and quality of services provided by the O2C Team, including those services provided by Business Process Outsourcing partners.
* Monitor customer accounts for overdue invoices, credit limits, and other key performance indicators to ensure compliance with credit and collection policies.
A successful candidate will possess strong interpersonal and influencing skills, as well as the ability to articulate complex business and technical requirements.