At Kuehne+Nagel, our contribution counts in more ways than we imagine.
You will be responsible for handling road import orders from start to finish.
* Plan and coordinate daily tasks independently, taking full ownership of your assigned operational accounts.
* Advise and support customers on shipment status, customs clearances, arrivals, and deliveries.
* Manage operational files and handle shipments from start to finish, including documentation and delivery notices.
* Coordinate with shipping agents, freight carriers, and international partners; handle escalations as needed.
* Monitor and control freight charges and related costs; perform rate inquiries and calculations to ensure accurate billing.
* Process digital orders, plan delivery schedules, and optimize transport routes for efficiency.
* Collaborate with internal teams and international offices to ensure the exchange of accurate and timely information.
* Ensure accurate data entry and maintain compliance with Road Logistics KPIs and data quality standards.
We are looking for a candidate with:
* Degree in Logistics, Supply Chain, Transportation (or similar), or equivalent experience as a Road Logistics Operator.
* At least 4 years of professional experience in the logistics industry.
* Solid knowledge of import procedures and less-than-truckload (LTL) operations.
* Strong customer orientation with excellent planning and organizational skills.
* Positive attitude with a proactive and solution-focused mindset; resilient under challenging situations.
* Proficient in Microsoft Office tools.
* Fluent in Portuguese and English; additional languages are a plus.