DUTIES AND RESPONSIBILITIES:
Render correct concepts and meanings between Russian and English following complexity, clarity, tone, and style from one language into another
Uphold the correct rules for grammar and syntax in both languages
Provide strict renditions of the messages including every detail of the conversation
Follow instructions of customers, manage the flow of the call and avoid taking over the call
Understand protocol and terminology at the customer service level in the following industries: Insurance, Legal, Medicine (General and Forensic)
REQUIREMENTS:
C1 Russian language level, both oral and written, C1 English
High School Diploma (mandatory)
Education in languages/translation/interpretation or related fields will be considered as an advantage
Excellent listening, retention and note-taking skills
Ability to explain certain cultural concepts to avoid miscommunication
Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
Reliable, autonomous and highly disciplined
Confident and organized
Time management skills with maximum responsibility
Ability to work with performance goals
In case of successful hiring you are requested to pick up company equipment from one of the following office locations: Lisbon, Porto or Covilhã
OFFER:
A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
Work 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Sunday 24/7
Guidance and tools to reach your full potential
Work from home
Private medical insurance