Overview
Service Operations Manager – Hybrid (Lisbon)
Match Profiler is an Information Systems consultancy with over 25 years of experience in the national and international technology market. We believe in challenging and motivating projects, driven by multidisciplinary and agile teams. We are looking for those who want to grow with us and develop solutions that drive business growth with innovation, trust and security. If you aspire to a career that challenges you daily and allows you to make a real impact - this opportunity is for you.
We are currently strengthening the team of one of our clients with the following profile:
Qualifications / What we are looking for
* 4 years working experience with digital solutions
* Experience with ITSM tools (e.g. Servicenow and Jira)
* Experience with Microsoft Excel & Office
* ITIL Framework / (ITIL 4 certification preferred)
* Ensuring accurately risk assessment
* Ability to manage complex changes and multi-phase releases
* Experience with Agile or hybrid development environments
* Knowledge of CI/CD and DevOps practices
* English fluent with advanced writing skills
* Good communication
* Team spirit
* Proactivity
* Time management
What we have to offer
* Careful onboarding and close support from day one
* Continuous feedback aligned with your professional goals
* An accessible and collaborative team ready to support each individual's journey
* A close-knit environment where idea sharing and personal development are valued
* Access to a network of partnerships offering exclusive discounts on health, wellness, travel, culture, gastronomy, leisure and much more
* Social events and initiatives that strengthen team spirit
To respond to this opportunity, send us your CV to the following e-mail address sara.laranjeira@m-profiler.pt
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Software Development
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