Job Overview
We are looking for a skilled individual to fill the position of IT Infrastructure Specialist.
This role can be performed remotely or from our offices, depending on your preference.
As an IT Infrastructure Specialist, you will be responsible for ensuring the reliability, stability, and scalability of our IT environments.
You will help design and maintain observability platforms, enable self-service monitoring capabilities, and provide technical support to guarantee system resilience.
Working closely with platform, operations, and development teams, you'll contribute to building and optimizing observability solutions that keep critical applications running smoothly and securely.
Responsibilities
* Build, configure, and maintain observability platforms (e.g., DynaTrace, New Relic, Grafana, Prometheus, Zabbix);
* Enable self-service monitoring and observability capabilities for development and operations teams;
* Act as a technical expert in incident management and problem resolution, ensuring service availability;
* Collaborate with operations, platform, and service management teams to improve system performance;
* Contribute to automation and innovation efforts across CI/CD pipelines, monitoring, and deployments;
* Document observability practices, provide training, and support knowledge-sharing initiatives;
* Evaluate and ensure compliance with performance, availability, and scalability requirements across mission-critical environments.
Requirements
* Hands-on experience with observability tools (such as DynaTrace, New Relic, Grafana, Prometheus, Zabbix);
* Familiarity with deployment, configuration, and monitoring of applications in production;
* Strong automation knowledge with tools like Puppet, Terraform, or equivalent;
* Broad knowledge of pipelines, platforms, and related DevOps tooling;
* Knowledge and practical experience with container services (Kubernetes, OpenShift, or Docker Swarm);
* Proficiency in English (written and spoken).
Why This Role?
This is an excellent opportunity to work on challenging projects for big clients, learn more about emerging technologies, and design your career plan. You will have access to continuous training and certifications, evolve through our internal mobility program, and enjoy other benefits that come with working for our company.
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