Junior IT Support Specialist This is an exciting opportunity to join our dynamic team as a Junior IT Support Specialist. As a key member of our support team, you will be responsible for providing first-level technical support to our employees. Key Responsibilities: * Technical Support: Provide timely and effective technical support to employees, troubleshooting issues with hardware, software, and network connectivity. * Onboarding & Offboarding: Assist with the setup and configuration of new employee accounts, hardware, and software, while also assisting with deactivating accounts and collecting equipment when an employee leaves. * Network & Server Maintenance: Support senior IT staff with routine tasks such as monitoring network performance, checking logs, and assisting with infrastructure evolution. * Documentation: Create and update internal guides and documentation for common IT issues to help employees find solutions quickly. * Security Support: Act as the first point of contact for employees reporting suspicious activities, and assist the Information Security team with gathering information and implementing security policies. * Scripting & Automation: Help automate repetitive tasks by writing and maintaining simple scripts. * Tool Maintenance: Provide support for internal tools, including troubleshooting user-reported issues and applying minor updates. What We Offer: * Dynamic Team Environment: Join a collaborative and goal-oriented team that values innovation and teamwork. * Comprehensive Benefits Package: Enjoy a range of benefits, including health insurance, career development opportunities, and more. * Opportunities for Growth: Take advantage of our comprehensive career plan and training programs to advance your skills and career. * Wellness Initiatives: Stay healthy and motivated with our monthly gym subscription and other wellness initiatives. Requirements: To be successful in this role, you will need: * A high school diploma or equivalent. * Passion for technology and problem-solving. * Will to learn programming and software fundamentals. About Us: Our company is a leading provider of IT services, with a strong commitment to innovation and customer satisfaction.