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Manager, technical account management

Setúbal
E-Frontiers
Anunciada dia 13 novembro
Descrição

E-Frontiers is looking for a TAM Team Lead for a global tech company. This is a unique opportunity to lead a high-performing team, act as a senior technical advisor, and make a real impact in a fast-paced, international environment.

About E-Frontiers:

At E-Frontiers, we help tech companies hire top talent and support professionals in finding opportunities that accelerate their careers. We work with product companies and scale-ups across Europe, offering transparent, candidate-focused recruitment processes.

What You'll Do:

* Lead, mentor, and grow a diverse team of Technical Account Managers (TAMs).
* Act as a trusted technical advisor for key client accounts.
* Guide clients through onboarding, implementation, and optimization.
* Troubleshoot complex issues and ensure clients maximize value.
* Collaborate with Product and Engineering teams to improve outcomes.
* Set team goals, track KPIs, and drive process improvements.

What You Bring:

* 2+ years of people leadership experience.
* Client-facing experience in SaaS or digital marketing.
* Strong project management skills managing multiple accounts.
* Knowledge of web technologies (JavaScript, HTML, CSS) and mobile platforms (iOS, Android).
* Excellent communication skills across technical and non-technical audiences.
* Customer-first mindset and problem-solving skills.
* Fluent in English.

Nice-to-Haves:

* Experience managing European accounts.
* Experience building teams from scratch.
* Experience in a SaaS organization.

Why You'll Love It:

* Salary: €70,000 - €80,000 + 10% bonus
* Hybrid/flexible work options
* Wellbeing programs, vacation, and work-life balance support
* Career growth in a global, innovative company

Location: Lisbon, Portugal (hybrid)

Travel: Up to 40%

Ready to take the next step? Apply now with E-Frontiers

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