Job Title:
IT Operations Specialist
Description:
We are a global technology company with a comprehensive and reliable fleet management software for rental, leasing and mobility businesses worldwide.
Our extensive experience in this business has enabled us to create a solution that can be the key to business success. We have worked closely with our customers, adapting our system to meet their needs, and making it a solution to compete in the new millennium.
Our software is scalable, safe and dynamic, and is the global solution of choice for companies of any size. We offer tailored solutions using our know-how to deliver the best possible results. Our work is done using Microsoft tools and Microsoft SQL Server, and we have presence in over 80 countries, supporting market leaders such as Volkswagen Financial Services, Europcar, and LeasePlan.
We are seeking an experienced IT Operations Specialist to join our team within the IT Ops & Cloud department. This role will focus on implementing and managing IT operations practices to streamline software development and IT services, fostering collaboration and automation.
* Manage and monitor infrastructure including provisioning, scaling, and maintaining servers and cloud resources in MS Azure
* Develop and maintain infrastructure as code (IaC) using tools like Ansible, Terraform or similar
* Design, implement and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines for automated build, test, and deployment processes
* Implement and manage monitoring and logging solutions to ensure system health and performance
* Troubleshoot and resolve issues related to infrastructure, applications, and deployments
* Contribute to the continuous improvement of IT operations practices and toolchains
* Collaborate with development teams to integrate security practices into software development lifecycle (SecOps)
* Stay current with the latest IT operations technologies and trends
We require:
* Bachelor's degree in Computer Science, Software Engineering or a related field
* Proven experience (3+ years for Regular / 5+ years for Senior) as an IT Operations Engineer or in a similar role
* Experience in IT operations principles and practices
* Experience in MS Azure cloud platform and services
* Experience with containerisation technologies (e.g. Docker, Kubernetes)
* Experience with IaC tools (e.g. Terraform, Ansible)
* Experience with CI/CD tools (e.g. GitLab CI, Jenkins, Azure DevOps)
* Experience with infrastructure monitoring tools (e.g. Prometheus, Grafana, Datadog)
* Experience with scripting languages (Python, Bash, PowerShell)
* Strong problem-solving and troubleshooting skills
* Excellent communication and collaboration skills
* Fluency in written and spoken English
Nice to have:
* Relevant certifications such as:
* ITIL v4 Foundation or higher
* Microsoft Azure Administrator Associate or higher
* Azure DevOps Engineer or higher
* Experience with SQL Server and MySQL databases administration
* Proficiency in information security principles, cybersecurity best practices, and frameworks (e.g. ISO 27001, NIST Cybersecurity Framework, CIS Top Critical Security Controls)