O2C Process Optimization Lead
The Order-to-Cash (O2C) process is a critical function within any organization, responsible for managing the entire customer journey from order receipt to cash collection. As an O2C Process Optimization Lead, you will play a vital role in enhancing the efficiency and effectiveness of this process.
Your primary objective will be to analyze current processes, identify areas for improvement, and implement changes that drive cost savings, reduce cycle times, and improve overall customer satisfaction. You will work closely with cross-functional teams, including finance, operations, and technology, to ensure seamless integration and alignment across systems and processes.
About the Role
* Process ownership: Manage and optimize the finance O2C cycle, ensuring compliance with internal policies and external regulatory requirements.
* Continuous improvement: Identify bottlenecks and implement improvements to enhance efficiency, working with internal teams and external consultants.
* Cross-functional collaboration: Ensure alignment across systems and processes with other finance domains, countries, and functions.
* Performance monitoring: Develop and maintain key performance indicators, dashboards, and reports to monitor process integrity and performance.
* Technology & innovation: Stay current with emerging technologies and trends, proactively evaluating and recommending innovative digital solutions and automation tools to enhance operational efficiency and drive performance improvements.
* Project delivery: Ensure all initiatives are delivered on time and within scope.
* Stakeholder management: Communicate within and outside of the O2C team, ensuring that all parties are aligned with process changes.
Requirements
* At least 3 to 5 years of accounting experience.
* Experience in the order-to-cash domain, preferably with expertise in billing, master data management, and finance retail reconciliation.
* Knowledge of ERP upgrade and roll-out programs, particularly SAP ECC6 and S4/HANA.
* Familiarity with GBS/shared services environments.
* Strong analytical and problem-solving skills, with the ability to think strategically and tactically.
* Excellent communication and stakeholder management skills.
* High degree of customer orientation and flexibility, with the ability to work in a changing and multicultural environment.
Benefits
* A hybrid working model that balances remote and office work.
* Flexible working hours that accommodate individual needs.
* Comprehensive health and life insurance packages.
* An attractive meal allowance paid in meal cards.
* Additional days off, including extra vacation days, employee birthdays, and volunteering days.
* Access to over 6,000 free online courses for professional development.
* Opportunities to grow professionally within the company.
* Possibility to participate in multicultural projects.
* Internal activities promoting team well-being.
How to Apply
Send your CV to the designated email address, clearly stating the job title in the subject line. Explore all career opportunities at our company website.
We are committed to creating a diverse and inclusive work environment, proud to be an equal opportunity employer. All qualified applicants will receive consideration based on merit.
Data privacy statement: Your personal data will be used exclusively for recruitment purposes, processed under GDPR regulations, and treated confidentially.
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