Location:
Lisbon Portugal (On-site)
Languages:
German (C1/C2) English
Contract:
Full-time
RELOCATION ASSISTANCE for EU CITIZENS ACROSS EUROPE
How to Apply
Send your CV to
or Use Application Form
We are hiring
German-Speaking Marketing Customer Support Specialists
to support advertisers and digital marketing clients in a structured service-driven environment. This role combines
paid advertising knowledge
with strong customer support and problem-solving skills.
Responsibilities
Support clients with paid advertising campaigns and related inquiries
Asist with campaign setup performance questions and basic troubleshooting
Provide guidance on social media platforms and digital advertising tools
Deliver high-quality customer support via phone email or chat
Follow defined processes while meeting quality and productivity KPIs
Collaborate with internal teams to resolve campaign or technical issues
Requirements
Experience in paid campaign management (mandatory)
Degree in
Marketing or a related field
Hands-on experience in
Digital Marketing
Experience in a
Contact Centre or service program
for an Advertising Tech company
Strong understanding of social media platforms and digital advertising fundamentals
Customer-focused mindset with strong communication skills
Ability to work independently and as part of a team
Compensation
Base salary:
**** gross 14 months
Complexity bonus:
***** months
Working Hours & Shifts
Initial phase (12-hour coverage):
MondaySunday 07:****:00
Two shifts:
07:****:00
10:****:00
Later phase (to be confirmed by the client):
24/7 operation MondaySunday
Rotative shifts
2 rotative days off