We’re looking for the special, unique and amazing YOU!
@ KCS IT, we seek individuals who stand out, are eager to improve, and share our values: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, and teamwork.
At KCS, we stand for equality and value diversity. We foster a safe, inclusive environment where opportunities are equal for everyone. We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any factor other than merit. All applications with the skills for the position are welcome!
We are looking for an Amazing:
Application Support
Seniority:
Mid (3-5 years)
Type of position:
Hybrid model in Oporto. Candidates must already be in Portugal!
The amazing you will have:
* Provide L2/L3 support for enterprise applications running in production environments.
* Monitor application performance and availability using Dynatrace, including alert tuning and anomaly detection.
* Perform root cause analysis for incidents and implement long-term corrective actions.
* Support, troubleshoot, and maintain Linux-based systems, particularly Red Hat Enterprise Linux (RHEL).
* Collaborate with development, QA, DevOps, and infrastructure teams to ensure smooth deployment and maintenance of applications.
* Maintain and improve scripts (Bash, Python, etc.) for automation of support tasks.
* Create and update technical documentation, runbooks, and knowledge base articles.
* Fluent in English C1.
Why should you become part of our family?
* Develop a career that fits you: your career development is personalized, considering your needs and goals from short to long term.
* Interesting challenges ahead: work for several clients across different sectors.
* Free training programs: Our training and certification programs in languages, tech, behavior, and business will help you reach your full potential faster.
* International projects in Benelux: gain international experience and balance a new way of living with work.
* Type of projects (depending on the project, you might find one of these types):
o Hybrid Systems: balancing work with socialization, suitable for our hybrid system.
o Full Remote projects: work comfortably from home.
o Full Onsite projects: prefer working with colleagues in person.
* Take care of your well-being: enjoy our free nutrition, psychologist, general medicine appointments, and yoga and personal training days — all remote.
Who are we?
Founded in 2008 and based in Lisbon, KCS IT is a consulting company in Information Technology and Services, focused on creating value through Consulting, Outsourcing, Innovation, and Training. We recently opened hubs in Porto, Leiria, and the Azores to develop technology for the national and international markets. Since 2018, we have been recognized as one of the top 10 companies in the “Index of Excellence,” which rewards organizations investing in employee development and satisfaction.
At KCS IT, we promote equality and value diversity. We create a safe, inclusive environment where opportunities are equal for all employees. We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any other factor besides merit. All applications with the skills for the role are welcome!
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