Job Description
We are a leading entertainment and communication business committed to delivering exceptional customer experiences. As an Operational Support Specialist, you will play a crucial role in ensuring the smooth operation of our office.
Your primary responsibility will be to act as the point of contact for all internal and external duties related to the office, including maintenance, mailing, cleaning, procurement, finance, catering, and other suppliers. You will oversee the organization and efficient operation of the office, plan and coordinate monthly and quarterly office activities, and collaborate with various stakeholders to achieve this goal.
Additional responsibilities include welcoming and supporting external visitors, coordinating with IT on office equipment and maintenance needs, responding to employees' queries regarding office management issues, and ensuring effective communication with all stakeholders to maintain seamless office operations.
You will also be responsible for supervising facility management contracts, service providers, and office supply inventory.
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Required Skills and Qualifications
* Solid experience in operational support or administrative roles with over 5 years of experience in a similar role
* +2 years of experience as an Office Manager in software houses or digital companies is a plus
* Proficiency in MS Office (Outlook, PowerPoint, Excel)
* Ability to deliver high-quality work in a fast-paced environment
* Ability to manage multiple projects simultaneously while handling stakeholders' expectations
* Excellent interpersonal and communication skills
* C1/C2 English level
* Strong operational focus and ability to stay calm under pressure
* Team player with passion for delivering excellent customer experiences
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Benefits
This is a fantastic opportunity to join a dynamic team dedicated to innovation and excellence. As an Operational Support Specialist, you will have the chance to develop your skills, contribute to the company's growth, and enjoy a competitive package of benefits that includes:
* A challenging and rewarding role with opportunities for professional growth
* A collaborative and supportive work environment
* A competitive salary and benefits package
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Others
If you are a highly motivated and organized individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. We look forward to hearing from you!