We are seeking a skilled customer service professional to take on a key role in our team.
The ideal candidate will be proficient in Portuguese and have strong communication skills, enabling them to effectively interact with customers via phone, email, chat, and social media.
Key responsibilities include:
* Providing top-notch support to customers while ensuring policy compliance
* Evaluating and escalating complex cases when necessary
* Maintaining accurate records of customer interactions
This is an excellent opportunity for personal and professional growth within a dynamic team environment. You will receive comprehensive training, additional benefits to support relocation, and a chance to thrive in a collaborative setting.
Ongoing professional development opportunities enable you to enhance your skills and advance in your career. Our commitment to employee satisfaction fosters a positive work environment that encourages teamwork and innovation.
This position requires the ability to multitask, think critically, and maintain confidentiality. A passion for delivering exceptional customer experiences makes you a strong fit for this role.