Project details:
Starting date: *****
Work in Lisbon and enjoy awork-life balancewith our schedule:Monday to Friday and weekends off
Signing bonus: €**** (€750 paid after 3, 6, 9 & 12 months)
Back office job position - you will deal directly with the Airline's legal department
This job is support for a famous, low-cost European point-to-point airline.
They use their cost advantage, operational efficiency and leading positions in primary airports to deliver low fares, seamlessly connecting Europe with the warmest welcome in the sky.
For German speakers, this is your golden ticket to the back-office team, contributing to the seamless operations of a leading European airline.
Elevate your career in the aviation industry with us
Your responsabilities:
Manage legal claims with different actors with lawyers, legal officers, and national enforcement bodies to properly assess the German - Speaking customer's claiming foundations.
Understand the customer's unique situations and proceed with treatment and follow-up of their legal claims.
Verify if transport operators are treating all passengers by their rights.
Our expectations:
You speak German in proficiency
Intermediate English level (at least B1-B2)
Excellent communication skills, both written & verbal
Be a local candidate or willing to relocate to Lisbon
You want to work in a back office area
You are self-motivated, and you like to work in the team
Main duties:
Possible start on *****
Working schedule: Monday - Friday, 08:00h – 18:00h, full time, 40h/week
Full time employment, 6 months fixed-term renewable contract
Private Health insurance with a dental plan (after 6 months of the contract)
Work in our modern office inParquedasNações
Training is provided at the beginning of the work, previous experience is not required
Back office job position - no inbound calls
You will deal directly with the Airline's legal department
Competetive Salary and bonuses:
****€ gross x14 months
up to 175€ gross monthly performance bonus
up to 75€ gross mothly project bonus
up to 20€ gross per month - Transport Allowance
€7.23 NET/day meal allowance
Signing bonus: €**** (€750 paid after 3, 6, 9 & 12 months)
Relocation package:
Flight Ticket Reimbursement after 6 months
Possibility of accommodation in a company-owned apartment
Apply today and Change your career with GentleWay
Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly
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Art der Stelle: Vollzeit
Gehalt: ab *****,00€ pro Monat
Bewerbungsfrage(n):
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This offer is related to our client Concentrix + Webhelp.
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The closest possible starting date for you:
Have you ever worked at Concentrix/Webhelp in Portugal or were you in the recruitment process with them?
If so, please leave a comment here:
Is German your first language?
Are you ready to work in office based in Lisbon - Oriente?
Do you speak English at full working proficiency level (min. B2)?
Sprache:
Deutsch min C2 (Erforderlich)
Englisch min B2 (Erforderlich)